Breeze Airways
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Madison, Wisconsin
I can not get a refund, when diagnosis of stage 4cancer.
I canceled flight 3/22/2024 because I was diagnosed with stage 4 cancer and could not use the flight. Instead I started my first of 4 to 5 rounds of chemotherapy on April 1, 2024.
My Doctor has written formation and signed verified.
Feel I this point I will not be able to use the credit, which I have not received. $876.30 was paid for these tickets because I may not make to be able to. Please refund the fee I need the money for other things at this point. Youre a New Airline in Madison, WI and I would assume you would not like me to go to 27;News in Madison about my problem here.
My flight was round trip Madison to Tampa for a family cruise. Laves 4/3/2024 return 4/13/2024. Please reconsider this request.
Next step will be the News dept. at 27.
User's recommendation: No, if this is not settled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bluffton, South Carolina
Unable to reach anyone
I would like to be able to talk to someone. I need specifications for bringing an Inogen on a flight. Please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scranton, Pennsylvania
Why are Rates so high this weekend
No answer on why fights are so expensive this weekend
Rates are always between $49 & $79 from AVP to Myrtle beach, why $249 one way this weekend!!! I have to get to South Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Flight information looking for flight from Akron Canton. To Pbi
Never got a response to my question.
I saw somewhere that flights from PBI were going to resume on December.
I want to know if they are going to resume from CAK to pbi.
There was a sale going on.
- Direct flights
- Poor customer service
Preferred solution: Answers to my requests
User's recommendation: Answer consumer questions promptly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seri Manjung, Perak
Floght
Never could speak to anyone. Ridiculous.
You have no problem taking money like I am pouring water but when I need help - you guys are awful. If you have any interest in keeping a client my number is below.
407-473-****
- Everything else there was to many cons to list
Preferred solution: Help with a reservation
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Birmingham, Alabama
Cancellation policy is VERY misleading. I understand it to say that you had up until 24 hours to cancel a flight and receive a full refund when in fact you cannot cancel UNTIL 24 hours before your
Cont: flight. How stupid is that?
I am not stupid!! Breeze does that because number 1 they know you may not be able to secure another flight and number 2 you would pay more for a flight booked only 24 hours in advance!! What a cheap trick!! I hate people/businesses who take advantage of other (especially elderly) peoples money.
Shame on you!! This was a birthday present for my wife Unfortunately I had to be hospitalized for a heart attack which Breeze basically said tough luck. Breeze like all other small airlines will never succeed in Huntsville because of their sorry policies. This is the first time I have flown in over 20 years.
We are retired on a fixed income and was so excited to be able to travel. Now we are having to pay for a flight that we may never get to use due to our health issues. Sad that Breeze only cares about a dollar!! This is a drop in the bucket to you but a months income for us.
Hope you can sleep at night knowing you have taken advantage of elderly people. I am sure you can!
User's recommendation: BEWARE Breeze Airways are crooks!!
Not stupid - illiterate or careless instead.
North Providence, Rhode Island
No service from Customer Service
My flight was re-routed because of the hurricane, so I spent 3 hrs trying to re-book---to no avail. I gave up and tried to check in on the re-routed flight but couldn't even get that to work.
This is the first time I'm flying on Breeze. It will definitely be the last!
User's recommendation: Use a different airline!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leesburg, Florida
The website will not take taylor wenskesTSA # and I fly out tomrriw at 7AM
You need to realize that many people that fly Breeze are in their 80 when coming to Fl. or leaving Fl.
They may just be unable to follow your directions like me. I followed to the best my my ability but nothing ever happended. There was no button at the bottom of the page to put in more information. I put in her TSA # 3 different times in my COMPANIONS SECTION and each time it did not register on her ticket.
Nothing else I could do. So she put the app on her phone and finally she was able to get her TSA # onto her ticket. This took a total of 2 hours that I worked on this. I am not a happy person.
I also have flown your airline to PBG. I thoroughly enjoyed it. But if I have problems, I can't speak with anyone. Therefore, I am hesitant to fly you again.
I tried both customer service # by the way and was suppose to be able to speak with a person.
Did not happen.
NEVER GOT TO SPEAK WITH ANYONE!!! TOTALLY DISGUSTED.!
- No one to speak with if having a prolem with reservation
Preferred solution: A REAL PERSON TO SPEAK WITH
User's recommendation: If you need to speak with a real person, you are totally out of luck!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Questions how to check in
No answer. An elderly woman is trying to get support/help.
Does she need a check-in pass?
Is the counter open for a 6:20 AM flight? How does she get a wheelchair?
Preferred solution: How to check in. How to get wheelchair
Torrington, Connecticut
I had to cancel day before trip and was given full credit.
I called customer service to explain that I needed to cancel a flight. I had just completed the check in but then my husband received bad medical news.
They advised that I should cancel my flight on the app and would receive full credit.
I complied and the credit was issued in full. Would be nicer to receive a refund but I hadnt paid extra for that service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Norfolk, Virginia
To make my seating is right on the plane
It looks like myself and partner arent sitting side by side need to fix the problem before we board the plain
Bay Shore, New York
Flight to RSW
I cannot get an answer re my flight to RSW this coming Wed from islip
I want to change my flight to the next available.
There is no help available!
Tara k Porte
User's recommendation: Do not use this airline
Wallingford, Connecticut
Can not talk to a real person
Plans change and I could not talk to real person to cancel flight. Some people just need to talk to a real person instead of using computer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Windsor, Connecticut
Questions how to check in. How to get a wheelchair at the airport
Never got to talk to someone. Will have to wait until I am at the airport.
Spent way too much time trying to get a person to talk to to answer my questions. Extremely frustrating experience!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Garden Grove, California
Cancel the flight
The even has been cancelled because the Tropical Storm Milton.
The confirmation # is LDMUGE. Flight date is Oct 10th.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Sorry about your health issues ; that's scary and unhappy. Your idea of running to a TV station will be met with consternation rather than sympathy ; it's not a good idea to threaten a wealthy privately owned publicly available company or service whose employees may be your next door neighbors.
Try the normal legal system first.
I hope you triumph over the disease ; these are remarkable times and it's very possible that you'll be a 'cancer survivor' ; I know several who were able to resume their normal lives with a regular lifespan to follow. Keep the faith and know that others are praying for your recovery.