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Breeze Airways Phone Numbers and Emails

Customer Service Number:

  • (501) 273-3931
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Breeze Airways Emails:

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How to Contact Breeze Airways Customer Service?

Most Popular Number:

(501) 273-3931
SMS
Total calls: 6 131 Issues resolved: 72 Last call: Dec 11, 2024
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PissedConsumer Reporter

Breeze Airways provides dedicated customer service to all its passengers. The Breeze Airways phone number is (501) 273-3931. The customer service team, part of the Breeze support system, is available to assist with any queries or concerns you may have regarding your travel plans with Breeze Airways, often referred to as Breeze Air. Please note that the customer service operating hours are from 8:00 AM to 10:00 PM Eastern Time, Monday to Sunday. It is advised to have your booking details at hand when contacting the customer service team for an efficient resolution of your query.

Indeed, passengers have the ability to get in touch with the Breeze Airways customer service team, a vital part of the Breeze support system, via email. This communication channel is part of the company's commitment to maintaining open lines of communication with its customer base, welcoming their inquiries, and addressing their concerns with timely and effective responses. To initiate Breeze Support email communication, passengers can forward their queries or concerns directly to get@flybreeze.com, the official channel for Breeze support. In order to ensure a prompt and accurate response, it is recommended that all relevant details pertaining to the passenger's concern or query be included in the email.

Breeze Airways headquarters, the central nerve center of Breezeway Airlines, is strategically situated at 3340 N Terminal Dr, Salt Lake City, UT 84116, United States. This location functions as the central hub for all of Breeze Airways' operations, facilitating the management and coordination of its diverse activities. While Breeze Airways welcomes both visitors and correspondence at their corporate office, it is important to note that prior scheduling or contact is highly recommended. This is to ensure that the appropriate personnel are available to assist with your inquiries or concerns related to Breeze Airways, often known as Breeze Air, and the Breeze support system.

Breeze Airways Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Breeze Airways Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Breeze Airways is 5012733931. 43% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Breeze Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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Contact Information

Breeze Airways Website:

Breeze Airways Help Center:

Corporate Office Address:

Breeze Airways
6340 S. 3000 E., Ste 400
Cottonwood Heights, Utah 84121
United States

Breeze Airways Customer Service Reviews

1.8 / 5
Poor
Essence Xkb
Need for emergency contact due to medical issue
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Needed to change our return flight from Ft Myers to Sarasota and the day change from Sunday to Saturday to get the passenger home. Breeze does not have any contact number to call reservations.

Everything is on line. However, to change your flight in line it will only allow you to change the date not the return departure city. To make it happen you have to cancel your return flight all together. This is somewhat frustrating since We had a medical issue in our group and the last thing I wanted to do is cancel all of our tickets(4 all together).

The issue was serious enough I took the chance and cancelled the return flight for all and had to start the rebooking process all over as a one way ticket.

You also need everyones information to enter such as birthdates and travel numbers.
To me it would have been much less stressful if there was at least a contact number to speak to a real person. I know the people I was traveling with would not have been able to do this on their own.
We had good flights, on time etc but the reservation process and changes need improvement

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jane j Qwy
What a horrible company, no customer service

I wrote about the problem and sent my correct email address!!!
Another delay. Abcdefghijklmnopqurstuvwxyz.

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Doreatha Gpd
You can’t get a human the phone. It’s emailing or messaging only
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

You cannot get a human on the phone. Only email or messenger.

Nothing but email or messenger. I was not able to ask my question

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Shantell Mwi
Notification received for flight delayed, after receiving flight time change. I will never fly with them ever.
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1.0

Tried to speak with a live person, only to be sent to there messenger service. Navigating through the computer messenger service was difficult to the Point of frustration and confusion.

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How Good is Breeze Airways's Customer Service?

Montay Eqx
Montay Eqx
Feels Neutral | Oct 12, 2024

No answer on why fights are so expensive this weekend

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Chayse Pun
Chayse Pun
Feels Disappointed | Oct 09, 2024

You need to have live agents, esp. in crisis weather situations like hurricanes

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Naziya Zts
Naziya Zts
Feels Satisfied | Oct 08, 2024

Overall, I enjoy traveling on Breeze Airways and the employees have generally been very friendly.

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Darwin Tst
Darwin Tst
Feels Disappointed | Oct 06, 2024

We were trying to get a flight out of Naples, Florida because hurricane coming booked a flight and then wanted to cancel it not quite even an hour later and we would not get a refund only a credit very disappointing probably would never recommend Breeze again. Customer Service is terrible. Can’t even speak to our live person.

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Aitana Iui
Aitana Iui
Feels Satisfied | Sep 28, 2024

Very good

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Quinci Lhf
Quinci Lhf
Feels Satisfied | Sep 20, 2024

So easy and fast!

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Summary of Breeze Airways Customer Service Calls

6.1K TOTAL
CALLS
01:21 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Breeze Airways?

Request for Information Question:

  • “How to change flight”
  • “Question about bags”
  • “I would like to only book one carry on not both how do I do that”

Return/ Replace Question:

  • “Change date of returning fly”
  • “Change seats”
  • “Change flight reservation”

Activation/ Cancellation Question:

  • “Cancel flight”
  • “I cancel a flight due to health problems Sorry”
  • “Cancel and rebook a reservation”

Product/ Service Question:

  • “I want to purchase seating for my wife and i on flight 331 from Raleigh to New Orleans and flight 330 from New Orleans to Raleigh my confirmati on number is L9P88A to New Orleans and”
  • “File complaint”
  • “Problem with purchasing online”

Payments and Charges Question:

  • “Payment”
  • “Wanting to book flight with my flight credit I have”
  • “I’m waiting for my credit”

Refund Question:

  • “I need statement showing no refund for my missed connection on November 11,2024 Monzella White”
  • “Refund status”
  • “Refund on duplicate ticket”

Shipping and Delivery Question:

  • “Delay”
  • “Delayed flight”
  • “Purchased a ticket today and have not received an email and your website will not open”

Account Question:

  • “Account information”
  • “Get my account number”
  • “Credit acct to purchase tickets”

Website/ Application Question:

  • “App issues”
  • “Unable to get on website to get my flight info”
  • “Their website has been down for two weeks”

Staff Question:

  • “Customer service”
  • “Speak to customer service rep”
  • “To get answers on no staff member was at the airport to assist with getting the passengers on board the plane”

Cards Question:

  • “Need flight R2DERL credit back to my Credit card. I canceled the flight and booked anyone with Breeze Airways”
  • “I just checked in and and picked a seat 12E put in my card information and next thing I know I'm on in a completely different seat”
  • “Looking to buy gift card”

Employment Question:

  • “Job interview”

Other Question:

  • “I booked the wrong route”
  • “I booked the wrong route. I bought my flight today am.”
  • “Medical letter”

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