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Contact Breeze Airways Customer Service

Breeze Airways Phone Numbers and Emails

Customer Service Number:

  • (501) 273-3931
    SMS
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Breeze Airways Emails:

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How to Contact Breeze Airways Customer Service?

Most Popular Number:

(501) 273-3931
SMS
Total calls: 6 672 Issues resolved: 75 Last call: Apr 29, 2025
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PissedConsumer Reporter

Breeze Airways provides dedicated customer service to all its passengers. The Breeze Airways phone number is (501) 273-3931. The customer service team, part of the Breeze support system, is available to assist with any queries or concerns you may have regarding your travel plans with Breeze Airways, often referred to as Breeze Air. Please note that the customer service operating hours are from 8:00 AM to 10:00 PM Eastern Time, Monday to Sunday. It is advised to have your booking details at hand when contacting the customer service team for an efficient resolution of your query.

Indeed, passengers have the ability to get in touch with the Breeze Airways customer service team, a vital part of the Breeze support system, via email. This communication channel is part of the company's commitment to maintaining open lines of communication with its customer base, welcoming their inquiries, and addressing their concerns with timely and effective responses. To initiate Breeze Support email communication, passengers can forward their queries or concerns directly to get@flybreeze.com, the official channel for Breeze support. In order to ensure a prompt and accurate response, it is recommended that all relevant details pertaining to the passenger's concern or query be included in the email.

Breeze Airways headquarters, the central nerve center of Breezeway Airlines, is strategically situated at 3340 N Terminal Dr, Salt Lake City, UT 84116, United States. This location functions as the central hub for all of Breeze Airways' operations, facilitating the management and coordination of its diverse activities. While Breeze Airways welcomes both visitors and correspondence at their corporate office, it is important to note that prior scheduling or contact is highly recommended. This is to ensure that the appropriate personnel are available to assist with your inquiries or concerns related to Breeze Airways, often known as Breeze Air, and the Breeze support system.

Breeze Airways Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Breeze Airways Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Breeze Airways is 5012733931. 42% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Breeze Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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PissedConsumer Club

Contact Information

Breeze Airways Website:

Breeze Airways Help Center:

Corporate Office Address:

Breeze Airways
6340 S. 3000 E., Ste 400
Cottonwood Heights, Utah 84121
United States

Breeze Airways Customer Service Reviews

1.8 / 5
Poor
Michael K Akv
No WIFI
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

My wife and I paid for the large seats. Was told that included WIFI'.

My wife and I are in our seventies and handicapped. We could hook up to the WIFI. Two very nice flight attendants tried two different times to get us on the wifi. Neither were able.

They apologized and told us to contract customer service. We both had planned to work on our computers.

Customer service had texted us that the wifi was complementary and that was it. They gave us both 1000 points each.
I think we deserve move than that.
Otherwise the flight was great and the attendants courteous and helpful.

Mckenna Vlw
Loved the flight. It was only at my home I couldn’t find the needed answer to my question
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Not too welcoming. I never did speak to s human being.

At the airport everything was super easy. ..;.,.;.

Nancy s Twg
You people suck

I had to cancel my flight because my brother had a heart attack, so we cannot fly. I have been trying to get a refund due to the severity of his condition.

I have gotten the run-around.

I was only able to cancel my part of the flight; I am unable to get back into the flight reservation to cancel my brother's flight, and it has been a nightmare trying to get this done. This is poor customer service.

Danity Pax
I can give a better evaluation after my flight in May
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4.0

There is no active phone number for customer service. This is very disturbing! I was having difficulty making my reservation, and I never received a call back.

How Good is Breeze Airways's Customer Service?

Cranston Ban
Cranston Ban
Feels Satisfied | Apr 19, 2025

Issue was resolved. But, I had the same issue on April 4th and it was resolved faster than the issue on April 18. Ultimately it was my typo that caused the issue but it seems like the support person from April 4th could have fixed it for my April 19th flight. Or, the support folks on April 18 could have looked back to April 4th to see how resolved. I did tell them I had the same problem on April 4th. I am just glad it was resolved and appreciate that it was fixed in time for my flight.

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Miguel V Oql
Miguel V Oql
Feels Disappointed | Jan 23, 2025

There very RUDE AND UNPROFESSIONAL!!

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Montay Eqx
Montay Eqx
Feels Neutral | Oct 12, 2024

No answer on why fights are so expensive this weekend

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Chayse Pun
Chayse Pun
Feels Disappointed | Oct 09, 2024

You need to have live agents, esp. in crisis weather situations like hurricanes

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Naziya Zts
Naziya Zts
Feels Satisfied | Oct 08, 2024

Overall, I enjoy traveling on Breeze Airways and the employees have generally been very friendly.

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Darwin Tst
Darwin Tst
Feels Disappointed | Oct 06, 2024

We were trying to get a flight out of Naples, Florida because hurricane coming booked a flight and then wanted to cancel it not quite even an hour later and we would not get a refund only a credit very disappointing probably would never recommend Breeze again. Customer Service is terrible. Can’t even speak to our live person.

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Summary of Breeze Airways Customer Service Calls

6.7K TOTAL
CALLS
01:22 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Breeze Airways?

Request for Information Question:

  • “I need to know my flight itinerary”
  • “Need assistance”
  • “Request Flight Change V61VJP”

Return/ Replace Question:

  • “Flight change”
  • “Flight changed time does not work, I have to change flight and want full refund”
  • “Flight change. Awful customer service”

Activation/ Cancellation Question:

  • “Cancel one passenger on my booking”
  • “Cancelled flight”
  • “I am unhappy with my cancelation experience”

Product/ Service Question:

  • “I am wondering if my scooter battery which is described only as 15 ah lithium ion battery can fly in the cabin with me”
  • “Suitcase broken”
  • “Flight error”

Payments and Charges Question:

  • “Paid for carryon and want to move that carry on to another flight”
  • “Dispute”
  • “I booked a car rented through Breeze and my reservation was not available so I paid again for my car rental and have not recieved a refund for my booking.”

Shipping and Delivery Question:

  • “Flight delays”
  • “Delay in flight. Offer for another flight but I can not do that. I get message that can not be done.”
  • “Delayed flight”

Refund Question:

  • “Inquiring about flight refund”
  • “Refund”
  • “Refund of ticket and bag”

Account Question:

  • “I need to merge my 2 breeze accounts”
  • “Frozen out of my account”
  • “Can’t add breeze rewards to existing reservation”

Website/ Application Question:

  • “Trouble with app reservations”
  • “App not working. Need to change flight”
  • “App not working to book flight”

Staff Question:

  • “Customer service”
  • “Speak to customer service rep”
  • “To get answers on no staff member was at the airport to assist with getting the passengers on board the plane”

Cards Question:

  • “Need flight R2DERL credit back to my Credit card. I canceled the flight and booked anyone with Breeze Airways”
  • “I just checked in and and picked a seat 12E put in my card information and next thing I know I'm on in a completely different seat”
  • “Looking to buy gift card”

Employment Question:

  • Employer complaint
  • “Applied for a job”
  • “Job interview”

Other Question:

  • “The last name on my ticket is spelled wrong”
  • “Check in”
  • “Can't get boarding pass”

Compare Breeze Airways Customer Service To

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