Contact Breeze Airways Customer Service
Breeze Airways Phone Numbers and Emails
Customer Service Number:
-
(501) 273-3931SMS
Breeze Airways Emails:
How to Contact Breeze Airways Customer Service?
Most Popular Number:
| Total calls: 6 131 | Issues resolved: 72 | Last call: Dec 11, 2024 |
Breeze Airways Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Breeze Airways Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Breeze Airways is 5012733931. 43% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Breeze Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Breeze Airways Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Breeze Airways is 5012733931. 43% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Breeze Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Breeze Airways mainly because of request for information, return/ replace and activation/ cancellation.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Breeze Airways is get@flybreeze.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Breeze Airways Website:
Breeze Airways Help Center:
Corporate Office Address:
Breeze Airways Customer Service Reviews
Needed to change our return flight from Ft Myers to Sarasota and the day change from Sunday to Saturday to get the passenger home. Breeze does not have any contact number to call reservations.
Everything is on line. However, to change your flight in line it will only allow you to change the date not the return departure city. To make it happen you have to cancel your return flight all together. This is somewhat frustrating since We had a medical issue in our group and the last thing I wanted to do is cancel all of our tickets(4 all together).
The issue was serious enough I took the chance and cancelled the return flight for all and had to start the rebooking process all over as a one way ticket.
You also need everyones information to enter such as birthdates and travel numbers.
To me it would have been much less stressful if there was at least a contact number to speak to a real person. I know the people I was traveling with would not have been able to do this on their own.
We had good flights, on time etc but the reservation process and changes need improvement
You cannot get a human on the phone. Only email or messenger.
Nothing but email or messenger. I was not able to ask my question
Tried to speak with a live person, only to be sent to there messenger service. Navigating through the computer messenger service was difficult to the Point of frustration and confusion.
How Good is Breeze Airways's Customer Service?
Summary of Breeze Airways Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Breeze Airways?
Request for Information Question:
- “How to change flight”
- “Question about bags”
- “I would like to only book one carry on not both how do I do that”
Return/ Replace Question:
- “Change date of returning fly”
- “Change seats”
- “Change flight reservation”
Activation/ Cancellation Question:
- “Cancel flight”
- “I cancel a flight due to health problems Sorry”
- “Cancel and rebook a reservation”
Product/ Service Question:
- “I want to purchase seating for my wife and i on flight 331 from Raleigh to New Orleans and flight 330 from New Orleans to Raleigh my confirmati on number is L9P88A to New Orleans and”
- “File complaint”
- “Problem with purchasing online”
Payments and Charges Question:
- “Payment”
- “Wanting to book flight with my flight credit I have”
- “I’m waiting for my credit”
Refund Question:
- “I need statement showing no refund for my missed connection on November 11,2024 Monzella White”
- “Refund status”
- “Refund on duplicate ticket”
Shipping and Delivery Question:
- “Delay”
- “Delayed flight”
- “Purchased a ticket today and have not received an email and your website will not open”
Account Question:
- “Account information”
- “Get my account number”
- “Credit acct to purchase tickets”
Website/ Application Question:
- “App issues”
- “Unable to get on website to get my flight info”
- “Their website has been down for two weeks”
Staff Question:
- “Customer service”
- “Speak to customer service rep”
- “To get answers on no staff member was at the airport to assist with getting the passengers on board the plane”
Cards Question:
- “Need flight R2DERL credit back to my Credit card. I canceled the flight and booked anyone with Breeze Airways”
- “I just checked in and and picked a seat 12E put in my card information and next thing I know I'm on in a completely different seat”
- “Looking to buy gift card”
Employment Question:
- “Job interview”
Other Question:
- “I booked the wrong route”
- “I booked the wrong route. I bought my flight today am.”
- “Medical letter”
Compare Breeze Airways Customer Service To
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