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Contact Breeze Airways Customer Service

Breeze Airways Phone Numbers and Emails

Customer Service Number:

  • (501) 273-3931
    SMS
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Breeze Airways Emails:

Customer Service
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How to Contact Breeze Airways Customer Service?

Most Popular Number:

(501) 273-3931
SMS
Total calls: 5 687 Issues resolved: 68 Last call: Oct 15, 2024

Breeze Airways provides dedicated customer service to all its passengers. The Breeze Airways phone number is (501) 273-3931. The customer service team, part of the Breeze support system, is available to assist with any queries or concerns you may have regarding your travel plans with Breeze Airways, often referred to as Breeze Air. Please note that the customer service operating hours are from 8:00 AM to 10:00 PM Eastern Time, Monday to Sunday. It is advised to have your booking details at hand when contacting the customer service team for an efficient resolution of your query.

Indeed, passengers have the ability to get in touch with the Breeze Airways customer service team, a vital part of the Breeze support system, via email. This communication channel is part of the company's commitment to maintaining open lines of communication with its customer base, welcoming their inquiries, and addressing their concerns with timely and effective responses. To initiate Breeze Support email communication, passengers can forward their queries or concerns directly to get@flybreeze.com, the official channel for Breeze support. In order to ensure a prompt and accurate response, it is recommended that all relevant details pertaining to the passenger's concern or query be included in the email.

Breeze Airways headquarters, the central nerve center of Breezeway Airlines, is strategically situated at 3340 N Terminal Dr, Salt Lake City, UT 84116, United States. This location functions as the central hub for all of Breeze Airways' operations, facilitating the management and coordination of its diverse activities. While Breeze Airways welcomes both visitors and correspondence at their corporate office, it is important to note that prior scheduling or contact is highly recommended. This is to ensure that the appropriate personnel are available to assist with your inquiries or concerns related to Breeze Airways, often known as Breeze Air, and the Breeze support system.

Breeze Airways Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Breeze Airways Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Breeze Airways is 5012733931. 43% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Breeze Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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PissedConsumer Club

Contact Information

Breeze Airways Website:

Breeze Airways Help Center:

Corporate Office Address:

Breeze Airways
6340 S. 3000 E., Ste 400
Cottonwood Heights, Utah 84121
United States

Breeze Airways Customer Service Reviews

1.8 / 5
Poor
Nancy B Tts
Questions how to check in. How to get a wheelchair at the airport

Never got to talk to someone. Will have to wait until I am at the airport.

Spent way too much time trying to get a person to talk to to answer my questions. Extremely frustrating experience!!!

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Guest-6135342
Passing of flight attendant

I tried to contact Breeze to inform them that one of their employees who happens to be my Stepson had passed away and was not able to contact anyone. No phone numbers, only chat which gives you 5 questions about you flight . How do you contact to let them know that an employee died ??

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Talayah Xfz
Urgent Assistance Required: Pet Travel Issue Dear Breeze Airways Customer Support, I hope this message find

Dear Breeze Airways Customer Support,
I hope this message finds you well. I am writing to express my frustration regarding an issue I encountered during my recent travel experience with Breeze Airways.
I had called your customer service prior to my trip and was informed that I could add my pet on arrival.

However, upon arrival, I was informed that additional paperwork was required, which I had not been made aware of.

Despite arriving two hours early, I was unable to resolve this issue and was not allowed to board with my pet.
Additionally, I was told that I would not be refunded for my ticket or offered any accommodations regarding this matter.
I would greatly appreciate your assistance in resolving this issue, as it has caused significant inconvenience. Thank you for your attention to this matter.
Sincerely, Samantha godbee
1 90*-***-****
XBUS4K

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Shacara Ipu
I had to cancel day before trip and was given full credit.
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I called customer service to explain that I needed to cancel a flight. I had just completed the check in but then my husband received bad medical news.

They advised that I should cancel my flight on the app and would receive full credit.

I complied and the credit was issued in full. Would be nicer to receive a refund but I hadnt paid extra for that service.

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How Good is Breeze Airways's Customer Service?

Montay Eqx
Montay Eqx
Feels Neutral | Oct 12, 2024

No answer on why fights are so expensive this weekend

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Chayse Pun
Chayse Pun
Feels Disappointed | Oct 09, 2024

You need to have live agents, esp. in crisis weather situations like hurricanes

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Naziya Zts
Naziya Zts
Feels Satisfied | Oct 08, 2024

Overall, I enjoy traveling on Breeze Airways and the employees have generally been very friendly.

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Darwin Tst
Darwin Tst
Feels Disappointed | Oct 06, 2024

We were trying to get a flight out of Naples, Florida because hurricane coming booked a flight and then wanted to cancel it not quite even an hour later and we would not get a refund only a credit very disappointing probably would never recommend Breeze again. Customer Service is terrible. Can’t even speak to our live person.

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Aitana Iui
Aitana Iui
Feels Satisfied | Sep 28, 2024

Very good

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Quinci Lhf
Quinci Lhf
Feels Satisfied | Sep 20, 2024

So easy and fast!

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Summary of Breeze Airways Customer Service Calls

5.7K TOTAL
CALLS
01:21 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Breeze Airways?

Request for Information Question:

  • “Question about bags”
  • “Reservation assistance”
  • “Reschedule a flight”

Return/ Replace Question:

  • “Change flight”
  • “Change ticket”
  • “Need to change flights”

Activation/ Cancellation Question:

  • “Cancel flight”
  • “Asking for credit after cancelling 2 flights and rebooking with two.”
  • “Cancel trip”

Product/ Service Question:

  • “System failure”
  • “My flight was re-routed because of the hurricane, so I am trying to rebook. I tried to do so online but with no success. I have been working on this for an hour!!!”
  • “Buy ticket”

Refund Question:

  • “Refund because of Hurricane Milton”
  • “Refund”
  • “Hurricane refund”

Payments and Charges Question:

  • “Fraud alert”
  • “Flylocal discount”
  • “Reimbursement for rebooked flight”

Account Question:

  • “Just made a airline reservation and when it comes to logging in, it tells me to try again later”
  • “Two accounts”
  • “Account”

Staff Question:

  • “Speak to customer service rep”
  • “To get answers on no staff member was at the airport to assist with getting the passengers on board the plane”
  • “Customer service”

Website/ Application Question:

  • “Cannot book on your website; having trouble with payment going theough”
  • “App and website are down”
  • “Site not working getting repeat replies”

Cards Question:

  • “I just checked in and and picked a seat 12E put in my card information and next thing I know I'm on in a completely different seat”
  • “Looking to buy gift card”
  • “Will not let me use the breeze credit card it just approved me for?”

Shipping and Delivery Question:

  • “Because I have a flight and I was wondering if there's an empty seat today's flight I can switch to get the Florida”
  • “Have not received refund for cancelled flight”
  • “Lost item”

Employment Question:

  • “Job interview”

Other Question:

  • “Medical emergency”
  • “I can’t seem to purchase a ticket online”
  • “Book flights”

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