Breeze Airways

Breeze cancelled my return flight from Ft. Meyers Airport home to Long Island Islip McArthur Airport on Monday October 7th due to mechanical difficulty.

Instead Breeze provided an alternative flight MX8238 | MX8093 to Charleston International Airport at 11:30 pm that same evening to return on Tuesday, October 8th at 10: am, flight MX8238 | MX9093 from Charleston Airport direct to Long Island Islip McArthur Airport. As a result of this change, I had to stay at the "Residence Inn By Marriott" on Monday evening October 7th. The Breeze Attendant at Ft. Meyers stated that the cost of the hotel stay would be refunded to me as well as all travels on the cancelled flight.

I was informed that I would receive an e-mail message with instructions on how to apply for the hotel refund. I have not yet received this e-mail. Please forward it to me as I believe I have a limited time-frame to request this $278.16 Hotel stay refund.

If you need to reach me via phone, I can be reached at 631-513-****. Please forward the refund instructions as soon as possible to evuoso3808@***.com.

Breeze Airlines, I was flying in an incredibly dangerous manner. I paid for a seat, and I have a video of the broken seat I'm sitting in.

FLIGHT MX503F144H 23M

A gentleman asked one of the stewardesses if he could move to another seat and she obliged. I spotted a seat a few rows back after boarding was complete. I went to sit in the seat, and almost immediately, one of the crew members spoke to me very belligerently. I explained to her that the seat I'm sitting in is broken, but she still responded aggressively. She ordered me to return to my seat in a tone as if I were her child, a criminal, or just a man to belittle, rather than using a gentler tone. She was keen to tell me that she could leave me in Las Vegas if I didn't comply.

I asked if I could move seats once we take off. She responded harshly with, 'No, you can't.' I didn't feel safe flying almost five hours in a broken seat which I paid for. I am now stressed and concerned. If this plane has an accident, I would be thrown from the frame because of the zip ties, evidence of which I have in video form.

Even more disturbingly, the crew member showed no concern for my safety, and I didn't trust her to have anyone's interest at heart. It felt like an act of prejudice, or simply a crew member with a bad attitude who lacks public relations skills. When I rested my arm on the armrest, it moved the back of the chair forward. About an hour into the flight, one of the stewardesses approached me at the front of the plane. After our discussion, she moved me to the seat I had initially tried to move to.

This experience was extremely embarrassing and stressful. I want to know if your employees can get away with their actions just because they can. I don't think I can fly with Breeze again. I am considering a lawsuit, but most definitely want an apology.

Dear Breeze Airways Customer Support,

I hope this message finds you well. I am writing to express my frustration regarding an issue I encountered during my recent travel experience with Breeze Airways.

I had called your customer service prior to my trip and was informed that I could add my pet on arrival.

However, upon arrival, I was informed that additional paperwork was required, which I had not been made aware of.

Despite arriving two hours early, I was unable to resolve this issue and was not allowed to board with my pet.

Additionally, I was told that I would not be refunded for my ticket or offered any accommodations regarding this matter.

I would greatly appreciate your assistance in resolving this issue, as it has caused significant inconvenience. Thank you for your attention to this matter.

Sincerely, Samantha godbee

1 90*-***-****

XBUS4K

I was extremely happy with the airline. Extremely. Until I saw a luggage handler on the plane, walking with my open luggage, looking for the owner. Then, I was told that they had received my luggage in a broken condition. Very insulting. Then, Stacy and two others on MX 148, I think it was, advised me to email the company regarding my issue.

I followed their instructions, but the email didn't work.

I tried to reach someone via Google search and received a text stating, 'You did not come to Breeze within an hour of your flight, no compensation will be given.'

I followed instructions from Breeze employees and was suddenly dismissed.

I texted the same number and said that their response was unacceptable and that I had posted my issue on Instagram.

They told me to wait and they would investigate the issue further. Still pending.