Breeze Airways
Reviews and Complaints

Have a human answer calls. Flight wrongfully was canceled with AI not understanding situation. Nice Mess!!

Purchased via Expedia, their confirmation stated Breeze only would allow seat selection, baggage payment, check-in: they supplied their trip number and Breeze confirmation number. I had flown before, so I had a frequent flyer number and account.

When I tried to select a seat, the site stated it couldn't find the confirmation number. Seven texts and emails later, after they verified I had the correct number, I was never able to access the reservation.

Talking to a human is not possible. Expedia said it was impossible for them to assist 'as per Breeze.' The first trip was no problem; it took eight contacts to get a flight credit.

Need to cancel my flight due to a relative dying in the next three months. I believe I have travel insurance.

I wanted to see if I could get credit on my credit card versus taking flight credit.

My number is 949-300-****. My name is Tim Stevens.

I have a flight booked for3/28. My credit card shows payment for bags($35 x 2) and seats $44. The ticket summary doesnt show these items as paid.

Like to get rebooked on the Thursday flight to Tampa, Paula Dooley and John Keech you can reach us at 941-920-****

There is no live person to talk with if you have a problem. Buyer beware.

Unbelievably horrible way to do business. Major difficulty booking flights.

Nobody answered my call

I simply want to know how to link up my breeze Visa card to my breeze account.

I received a message saying my ticket is canceled. So I want to confirm because I just booked another one so I need money back from the first one.

And confirm that my second buy is ok because my flight is tomorrow and I dont want any mess. Below the email from the FIRST flight.

Dont cancel my flight bought today. But give me my money back from first one

We have not received my husband compensation from our cancelled flights, from February 16th and I have not been able to talk to someone from Breeze Airways.

I need to cancel my reservation. It seems that I need to cancel.

Please cancel my reservation.

Please cancel my reservation. Thank you.

I was supposed to fly to other state for the company Christmas party.

Delta airlines on which i was to fly in canceled the flight and I scraped my whole trip. Back home I was supposed to fly on Breeze airways. I notified them same moment I heard about Delta flight cancelation, but was offered 25% credit on my next flight with the Airline.

Talk to someone customer service

919604****

Karel DiFranco

I want to talk to someone in customer service and make changes if necessary.

Service possible customers or breeze might go out of business. Customers want service. The two go together.

I am not good with this and Im trying to change my flight for this weekend because of the snow coming and its trying to send me all over the place

Purchased tickets through expedia (the price there was steep) and then have to pay an additional $38 dollars a seat to actually get a seat. The pre-checkin process is astonishingly horrible. Impossible to talk to a real person...never again, this soured me so much that between the gestapo-esque behavior of TSA, the disincentives evidently now built into air travel, and the inordinate complexity of the process -- I NEVER WANT TO FLY again.