Brigido Hfy
map-marker Charlotte, North Carolina

App issues

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The app has constant issues with finding my booked flights and tells me I have none.,, there is no way to use the app for any functions at that point.

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Anonymous
map-marker Patchogue, New York

I can’t get anyone on the phone regarding flight that is delayed over 4 hours

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Need a call to discuss refund for flight delayed over 4 hours. I want a call to speak to a representative.

Why is everything chat no real human. Customer service is nonexistent

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Ruth S Xsa

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Verified Reviewer
| map-marker Waterbury, Connecticut

Unable to change my flights.

Unable to change my flights. It says I have no flghts scheduled, even though I entered my confirmation #, Don't know how to proceed.

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Kathleen Etz

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Verified Reviewer
| map-marker Jacksonville, Florida

TSA weapon carry undercarriage for law enforcement

Can I get a tag team fly my weapon in the undercarriage? If my weapon is empty, and in a secured lockbox?

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Idali Iku
map-marker West Monroe, New York

Schedule of flights from Norfolk to Syracuse NY

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I dont find answers on the website and text message app does not address the question at hand.

I want to know if a schedule will be posted on the calendar for flights from Norfolk VA to Syracuse Ny. For the month of December?

The website says the Seasonal flights will be posted soon I dont know what that means.

Will there be flights in December or not? If so, when will the schedule be available?

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User's recommendation: A way to get more direct answers to my question.

Resolved
Carolyna Vyi

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Verified Reviewer
| map-marker Tampa, Florida

Resolved: No access to Breeze home page

Cannot check reservations

Cannot make reservations

Cannot access home page

Cannot get any Breeze info at all

Have deleted Breeze app several times and reinstalled with still no access

Tryin to access just goes to white page with

emblem in center of page that never opens

I ask others around me to open Breeze and they have no trouble

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Anonymous
map-marker Allison Park, Pennsylvania

Flight change

I ended up not cancelling my flight. I was not feeling my best but took the flight to get home.

I wanted to talk to a real person. I do not like to text nor email. Breeze needs to have a better customer relation number to speak to a person. I travel Breeze all the time from Pittsburgh to LA.

The flight times are perfect and the flight itself is pleasant! You just need to have a number we can call and get a person to speak to.

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Qadir Dqx
map-marker Sebastian, Florida

I’m waiting for my credit

I booked a flight than I canceled it with 10 minutes and booked I have not t received credit yet for the amount of 276:00 dollars

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Sian F Tth

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Verified Reviewer

Points from recent flight HYNVSN

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I recently flew with Breeze Airline from TF Green Airport to San Diego, Flight 740, and from San Diego to TF Green Airport, Flight 755. I recently created an account but my travel points are not reflecting.

How do I get my recent travel points? The confirmation number is HYNVSN.

Thank you. Have a great day.

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Preferred solution: Get pointd

Ricci G Pue

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Verified Reviewer
| map-marker Burlington, Vermont

Please confirm my reservation for 10/25/24 Ricci Gilman and Damian Hetzel flight # 817 at 11:10 am.

I got an email from your company saying that I had

Cancelled my flight reservations. That never happened.

I would not have cancelled them because my husband and my son in law had to be in Orlando,

FL on 10/25/24. Of course I could not get in touch with a human on the phone. I tried texting and got someone who said they could not help me, she gave me another way to get help but she assured me that it would take a lot longer to get help that way. I will never use your company again.

I will tell everyone I know not to use your company. My husband and son in law were flying to FL to help his elderly aunt as her home was destroyed in the hurricane. The fact that you cant call on the phone just made our problem a whole lot worse. You have made this a nightmare.

You do not put your customers first. That is for sure.

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User's recommendation: Do not even attempt to use this airline. You will be sorry.

virginia A Jha

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Verified Reviewer

Question cost carry on and ch red CJ in

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The disappointment is that there is no telephone number for customer support, and other communication options didn't work either. They said there is a charge for carry-on, but finding out what that cost was difficult!

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Pros:
  • Affordable fare
Cons:
  • Customer service

Preferred solution: all set

User's recommendation: we fouhd an affordable ticket, but not having a telephone number is almost a deal breaker for me!

Adham Rda
map-marker Mastic, New York

Want to link my flights with my granddaughter who is 14

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granddaughters flight several days after mine. I wanted to link her reservation to ours so she can go through tsa pre with us. I was told we would have to rebook reservations for them to be linked.No computer override on the airlines part?

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User's recommendation: If you need customer service - I pity you.

Liem H One

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Verified Reviewer

Lost checking bag

My name is Liem Huynh, flied with Breeze airline on 10/08/2024 , the direct flight number 0534 from Richmond to LAX. I have a checked bag number LAX017722**** (This is a brown carton box , 49lbs) with the mailing on the box name Suong Vo.

However, I have not get the bag and my bag claim is Bag-21505. Because of this problem, it affected my event and cost me a lot for the event.

I would like you search and give me a quick response since this is a direct flight, how could my bag is lost?

Thank you

Liem Huynh

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Preferred solution: Deliver product or service ordered

Terresa Loq
map-marker Boynton Beach, Florida

Can’t access flight schedule online and want to sign up for a Breeze credit card

Cant access flight schedule online and want to sign up for a Breeze credit card but website is very difficult to manage. Looking to book a flight from Fort Myers to Lansing Michigan on September. Third 2025 returning November 1, 2025.

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User's recommendation: Get phone help

Udell Tes

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Verified Buyer
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Verified Reviewer
| map-marker Norfolk, Virginia

To make my seating is right on the plane

Breeze Airways - To make my seating is right on the plane

It looks like myself and partner arent sitting side by side need to fix the problem before we board the plain

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