Breeze Airways
Reviews and Complaints
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Verified Reviewer |
Newark, New Jersey
Can’t phone them
My credit was not credited.
Ive tried everything even canceled.
I want to book my flight but breeze isnt as breezy as advertised.
User's recommendation: Don’t
Los Angeles, California
Use credit for flight . Very happy you added Mco to Provo
Very glad to get to use my credit to get a trip to see my family. .
The people at the airport that work for breeze was very kind. Its nice to have a company thats seems to care
User's recommendation: Teach people how to use their credit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Looking to buy gift card
Nothing happened. Looking to buy a gift card.
I'm going to give a gift card to someone. So, I wanted to buy Breeze Airlines gift card.
Preferred solution: I’m simply looking to speak to customer Service ! I am not pissed off, I am not upset. I’m simply trying to buy a gift card! Why is it so difficult to get an answer?
West Springfield, Massachusetts
Cancel flight plans have change
Plans change and need to adjust dates. Dont have access to computers and skills are not up to par with computer technology.
User's recommendation: Have real people to help
West Springfield, Massachusetts
Cancel flight
For people who dont have the ability to communicate with on line service you should have real people on phones helping them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missed plane
I don't know. I'm trying to figure out what happened.
Why was no one there to help her? I need answers now.
Preferred solution: On a plane
North Attleborough, Massachusetts
Changeflight
I like to take to a person but can't get in touch with someone to go over and rebook a other flight i was try to do
User's recommendation: Someone a customer can talk to
Ocala, Florida
Disputes
I made a mistake in ordering 3 plane tickets to get my children home. I realized on the way to the airport that I got the wrong day.
Within a few hours of purchasing the wrong tickets, they were on the plane. I immediately went home to cancel the wrongly reserved tickets. I was given the run around. They said I needed to call my credit card and stop the transaction.
So I did that. Then after the cc co. Disputed the transaction they charged me back. Then I called again to settle the issue an explain the problem they said I was *** out of luck at the total cost of $700.
+ for a simple mistake. This company and many others are crooks and should be shot!
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Orlando, Florida
To cancel a flight
I needed a non stop fight for my daughter and infant I purchase the ticket and then notice she had 1 stop so I called to cancel but I didnt get no were. I already purchased another ticket for them I would like to get a refund for this ticket. Plz and thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Millbrook, New York
Please cancel my reservation on sept 26
My wife was returning from Florida after caring for sick niece she cannot fly so I was going to fly down and drive her home
Plans changed do to serious illness I tried to cancel my flight but it seems impossible with this airline
My wife was returning from Florida Walterwhalen6@***.com. after caring for her sick neiceIllness
User's recommendation: Waste of time worst airlines ever
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Orlando, Florida
To cancel a flight
I needed a nonstop flight for my daughter and an infant. I called right away to cancel but no luck. So I had to buy another one that worked for us.
Hollister, Florida
Change a canceled flight
My son and grandson tried to surprise Me by flying to Florida for my birthday. But do to Hurricane Milton they can not fly in on 10/10.
They want to fly in on 10/17 but no my son is being told he will have to pay almost $200 to change the flight. No other airlines are charging for their flights to be changed
Logan, Utah
I booked a flight. I had to change it and did. Then things beyond our control caused me to try and change, the system did not allow it. No phone number to talk to anyone so I drove to the airport.
The system said I had to cancel and re-book. I did but then it would not give me credit for 24 hours.
So I drove to the airport . No one at the counter but someone was in the office. He came out and told me that they do not work for Breeze but are contracted out. They also said they did not have a number they could call and that he could not sell me a ticket.
They can only sell tickets on Tuesdays from 9:00 a.m. to 11:00 a.m.! I booked the flight for tomorrow and could only use $100 of my Breeze points.
Horrible customer service. I would give you a 0 star review, if I could.
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
When buying a ticket it didn’t use the $215 credit that i have.
When buying a ticket just now, it didn't use my $215 credit that it shows I have. Please credit my account as I wanted to use the credit today. Booking number: XZ9U3B.
Preferred solution: Full refund
Deer Park, New York
To get answers on no staff member was at the airport to assist with getting the passengers on board the plane
Horrible HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE
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